The STP (PVSTP+ ) / RSTP (RPVSTP+) redundancy in a complex cisco switch environmemt....

Even in a complex STP (PVSTP+ ) / RSTP (RPVSTP+) environments, where layer two loops have been pruned by the implemented STP (PVSTP+ ) / RSTP (RPVSTP+), as the rules still remain the same, the Address Resolution Protocol ARP is still operating as defined as well...

I continue my certifications preparations....

Offre d'emploi: Chargé de l'informatique - IT officer

Chargé de l'Informatique et Technologie - IT Officer

Lieu

Goma ()

Description

Le poste

Contact

Société :OXFAM

Site Internet :

Email :

Offre d'emploi chers ingénieurs: Deputy IT support Officer

Deputy IT Support Officer 09/18 KSH

Lieu

Kinshasa et Goma ()

Description

Le poste

View Vacancy - Deputy IT Support Officer 09/18 KSH
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The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category : Foreign and Commonwealth Office (Operations and Corporate Services)

Job Subcategory : Corporate Services Support

Job Description (Roles and Responsibilities)

Main purpose of job:
To provide IT support for the British Embassy offices in Kinshasa and Goma. This encompasses management of user accounts, assisting end users in using their IT, resolving faults, maintaining the local ICT infrastructure and managing information and IT assets.

Roles and responsibilities: 

IT Administration, User Support, Change and Security  
To provide efficient and effective support on a day to day basis to users of the network, systems and telephony

• Act as first point of contact for users on IT related issues and be responsible for advice on use of systems.
• Proactively maintain Firecrest/Tech Overhaul systems, reporting incidents and degradations in performance promptly to the Helpdesk and escalating through the correct channel
• Act as single point of contact for changes to IT at post
• Liaise with the Helpdesk to resolve IT issues at post and act as point of contact for technical visits
• Administer user accounts e.g. requesting new account creations from the Helpdesk, and where no Helpdesk intervention is necessary: unlock, disable, enable and reset passwords on certain systems.  
• Add users to uncleared printer groups and manage scanner accounts
• Manage shared mailboxes and distribution lists
• Be responsible for IT Security Procedures including SOPS management
• Manage the server backup regime (when ITSO is not present)
• Act as Media Custodian
• Escalate suspected/observed IT Security breaches to the PSO/Cleared ITSO
• Play an active role in Post’s Business Continuity Plan and Crisis Management Plan
• Act as Information Management Officer (IMO) or Information Support Officer (ISO) at Post for documatation record keeping, as well as administering post’s SharePoint sites.
• Support the ITSO in providing IT support to other government departments IT systems, in line with their procudures/standards.
• Supervise visits to post for IT maintenance purposes by local suppliers.

Hardware 

• Review, procure, install and maintain uncleared hardware equipment (e.g. desktops, laptops, printers andservers)
• Ensure changes to IT at post e.g. office moves follow the correct IT Change procedures e.g. Contract Change (CCR) or Request for Change (RFC), IOC3
• Manage a small pool of ‘hot’ spares of desktops and laptops as well as server spares (FRU kits) and order replacement spares to replenish those used to resolve a fault.
• Rebuild desktops and laptops when required as instructed by the Help Desk
• Administer stand alone machines and dirty network
• Install and maintain hardware/peripherals and support cabling, switches, etc.
• Install Bitlocker software and regenerate pins
• Replace backup tapes when required (including for Proviso servers)
• Maintain the Inventory of IT equipment 
• Contribute to the Annual ACCA process, providing locally procured hardware asset Inventory/Info Assurance Register/locally procured software inventory etc.
• Support the ITSO in management of 3rd party service providers e.g, interent service providers, Mobile phone, hardware maintenance, consumables
• Report any issues with machine room Heating, Ventilation and Air conditioning (HVAC).

ECHO  (Telephone System)

• Act as local contact for ECHO tasks
• Act as first point of contact for end users on site who have a problem with the Echo service (including unclassified video-conferencing).
• Perform 1st level diagnostics on user reported problems e.g. power on, handset plugged in etc.
• Replace faulty telephone handsets using spares from on-site spares holding.
• Where appropriate, capture information required by Vodafone and log an incident with the Vodafone service desk.
• Work with Vodafone service desk to perform basic checks on Echo equipment located on site e.g. power, cabling, warning lamp status.
• Act as a point of contact for any on-site technical visit required to resolve an incident.
• Ensure the necessary access arrangements are in place for the Vodafone engineer and ensure that any replacement hardware that may have been sent, or is in the post spares kit, is available to the Vodafone engineer (depending on the location of the equipment).
• Assist with logistical support process e.g. as a recipient for any replacement equipment which may be sent to site to resolve an incident.
• Ensure that any faulty equipment is returned through the logistics process.
• Order replacement spares to replenish any site-level spares; ensure that the spares inventory held at site is always at the level detailed in the detailed site design document.
• Act as the central point of contact for all MACD requests e.g. new user creation and equipment, upgrade hardware, deletion of users.

Essential qualifications, skills and experience  
Reconginsed IT qualification.
Ability to prioritise own workload
Objective and constructive approach to problem solving
Capable of coping with pressure and meeting deadlines
Excellent level of written and spoken English
Proficiency in Windows 10 and Microsoft Office 2016
Basic knowledge of TCP/IP
Previous experience working in customer service and /or IT Support
Knowledge of networking protocols (LAN/WAN/VPN)
Desirable qualifications, skills and experience   
Knowledge and experience of IT Network Infrastructures
Experience of working for a diplomatic or international organisation.
Working knowledge of Video Conferencing technologies

Required competencies
Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace

Application deadline : 16 January 2019
Grade : A2 (L)
Type of Position : Permanent
Working hours per week : 36
Region : Africa
Country/Territory : Democratic Republic of the Congo
Location (City) : Kinshasa
Type of Post : British Embassy
Number of vacancies : 1
Starting monthly salary () : $ 778
Start Date : 16 February 2019
Other benefits and conditions of employment : The successful candidate will be required to do an in-house training course.
The successful candidate will be encouraged to develop their skills through coaching and internal training. There may be the possibility to obtain funding for work-related external study.

Additional information  

• Please complete the application form in full as the information provided is used during screening.  
• Please check your application carefully before you submit, as no changes can be made once submitted. 
• The British Embassy will never request any payment or fees to apply for a position. 
• Employees recruited locally by the British Embassy in Kinshasa are subject to Terms and Conditions of Service according to local employment law in Democratic Republic of Congo. 
• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.  
• The responsibility lies on the successful candidate to;
• The British Embassy do not sponsor visas/work permits except where it may be local practice to do so.  
• Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount. 
• Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-frameworkPlease note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5  
• Reference checking and security clearances will be conducted on successful candidates.

Offre d'emploi: Responsable sécurité des systèmes informatiques à la BOA

Offre d'emploi: Enseignants de maternelle, primaire et secondaire

Le poste

Contact

Société :Ascitech

Site Internet :

Email :

Offre d'emploi: IT assistant in Kinshasa at PATH

Kinshasa ()

Description

Le poste

JOB DESCRIPTION

PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children. We accelerate innovation across five platforms: vaccines, drugs, diagnostics, devices, and system and service innovations that harness our entrepreneurial insight, scientific and public health expertise, and passion for health equity. By mobilizing partners around the world, we take innovation to scale, working alongside countries primarily in Africa and Asia to tackle their greatest health needs. Together, we deliver measurable results that disrupt the cycle of poor health.

Position: IT Assistant
Location: Kinshasa

We seek to recruit the following qualified and experienced individual mentioned below. Specific responsibilities and duties include:

• Work closely with PATH staff to provide IT support and troubleshooting of all software and hardware issues
• Helpdesk service: log and resolve users’ complaints in the IT Helpdesk system in a timely manner
• Ensure that all workstations and laptops are properly configured, updated and maintained
• Ensure that all users have a basic level of monitoring virus and security alerts notifications and implement protection procedures.
• Make users more aware about phishing emails
• Adhere to and explain to PATH staff (as needed) PATH computer communication, hardware, and software standards.
• Support the computer needs of travelers.
• Provide general assistance to DRC IT officer.
• Manage and maintain office equipment and inventory, backup systems.
• Support conferences, videoconferencing, and telephone systems.
• Oversee design and printing of materials.
• Act as Back-up to the IT officer.
• Configure, monitor and test backup of user data
• Support training sessions, including the preparation and operation of equipment.
• Assist in developing analysis and database applications and perform data entry.

Required Skills

• Proficient in installing and maintaining Windows 7/ 8 / 10
• Proficient in developing and implementing local area network (LAN), Wireless LAN and Virtual LAN Proficient in MS Office 2013 / 2016 / Office 365 software
• Proficient in basic office equipment, such as Multifunction printers, copiers, and IP phones/Soft Phones Smartphone Basic support
• Proficient in web technologies (Php, HTML, SQL).
• Fluent French, English and DRC local languages
• Excellent communication skills
• Willingness to travel up to 25% annually within DRC

Required Experience

• A bachelor's degree in information systems, computer science, or a related degree
• A minimum of three years' experience in a similar position; may be an equivalent combination of education and experience.
• Applicants considered for this position are to be DRC nationals. This position is based in Kinshasa. Candidates outside of Kinshasa will be responsible for their relocation.

This position does not attract international terms and conditions. The post holder will be considered as a local staff and will not have international terms and conditions of employment.

Applicants considered for this position are to be DRC nationals. This position is based in Kinshasa. Candidates outside of Kinshasa will be responsible for their relocation expenses.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. To apply, click the link below https://bit.ly/2ummxfB

COMPUTER MANAGEMENT SPECIALIST CHEZ USAID/RDC

Computer Management Specialist

Lieu

Kinshasa ()

Description

Le poste

SOLICITATION NUMBER: AID-18-06

ISSUANCE DATE:  April 25, 2018

CLOSING DATE/TIME: May 16, 2018

SUBJECT: Solicitation for a Cooperating Country National Personal Service Contractor (CCN PSC)          

Dear Prospective Offerors:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.

Offers must be in accordance with Attachment 1, Sections I through V of this solicitation.  Incomplete or unsigned offers will not be considered.  Offerors should retain copies of all offer materials for their records.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offers.

Any questions must be directed in writing to the Point of Contact specified in the attached information.

 Sincerely,

Patrick Kollars
Contracting Officer

I. GENERAL INFORMATION

1. SOLICITATION NO.: AID-18-06

2. ISSUANCE DATE:April 25, 2018

3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: May 16, 2018 at 17.00 Kinshasa time

4. POSITION TITLE: Computer Management Specialist

5. MARKET VALUE:  FSN-10

In accordance with AIDAR Appendix J and the Local Compensation Plan of [USAID/Democratic Republic of the Congo]

Final compensation will be negotiated within the listed market value.

6. PERIOD OF PERFORMANCE:  5 years renewable depending on funds availability

7. PLACE OF PERFORMANCE:  Kinshasa, Democratic Republic of the Congo

8. SECURITY LEVEL REQUIRED:  Work authorization/certification of employment

9. STATEMENT OF DUTIES

A. Basic functions of the position

As a Computer Management Specialist (LAN Manager), the incumbent is expected to work independently and will be evaluated by the Systems Manager at the end of the rating period. The incumbent is responsible for the day-to-day operation and management of USAID DRC's LAN and telephone systems; develops and modifies programs to meet the Mission's rapidly changing IT environment.  Provides the full range of training to users and conducts troubleshooting as needs require. The incumbent is responsible for documenting LAN activities as well as settings performed on daily basis. The incumbent is required to act as an IT deputy in the EXO section to assist in proactive actions required to maintain the life cycle of the system and its integrity.

B. Major duties and Responsibilities

LAN 50%

• Consult with users, management, vendors, and Department of State, AID WASHDC (M/CIO AND IRM) teams to assess computing needs and system requirements.
• Stay abreast of advances in technology in strict compliance with CCB and IRM guidelines.
• Review and test all programs in accordance with approved instructions and schematics prior to their implementation.
• Evaluate the Mission’s System technology using internal network management tools/software to define needs and recommend improvements, such as hardware and software upgrades.
• Assist the Mission in the efficient use of the IT budget to ensure maximum benefit from available IT funds.
• Manage Mission's portion of USAID Active Directory (Microsoft Windows Server 2003/2008) and the messaging system (Microsoft Exchange Server 2010).
• Provide the Mission Users with the daily assistance in all the IT related matters when needed.
• Performs operations of Systems office, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Assist Mission with inter-agency IT matters such as satellite communications, telephone operations, etc.
• Responsible for the training and orientation of all Mission staff concerning various operating systems being used on the LAN. Conducts group classes for Mission Staff on various software applications at the beginner/intermediate/expert levels based on a schedule developed in consultation with the Systems Manager and Mission Senior Management.
• Serve as CTO for the Internet Service Provider contract.
• Serve as liaison between USAID and local mobile telephone providers.

Telephone 20%

• Tests circuits and components of malfunctioning telephone equipment to isolate source of malfunction, using test instruments and circuit diagrams.
• Analyzes test readings, computer printouts, and trouble reports to determine method of repair. Tests and adjusts installed equipment to ensure circuit continuity and operational performance, using test instruments.
• Connects wires to equipment, using hand tools, soldering iron, or wire wrap gun.
• Installs preassembled or partially assembled switching equipment, switchboards, wiring frames, and power apparatus according to floor plans.
• Retests repaired equipment to ensure that malfunction has been corrected.
• Removes and remakes connections on wire distributing frame to change circuit layout, following diagrams.

Security 30%

• Use Agency vulnerability assessment screening tools to track the mission’s security rate and repair problems by applying patches and/or any other authorized method.
• Plan, coordinate, and implement security measures for information systems to regulate access to computer data files and prevent unauthorized modification, destruction, or disclosure of information.
• Document computer security incidents and emergency measures policies, procedures, and tests.
• Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
• Manage the daily/monthly backup, security and user help systems to ensure that they meet requirements.
• Develop and maintain the IT contingency plan, providing data security and control, strategic computing, and disaster recovery.

10. AREA OF CONSIDERATION: All interested candidates

11. PHYSICAL DEMANDS
The work requested does not involve undue physical demands.

12. POINT OF CONTACT:  usaidhrkinshasa@usaid.gov

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

a. Education:

Bachelor degree in computer science is required.

b. Prior Work Experience:

At least five years of progressively responsible experience as a LAN computer specialist/expert is required. At least two years’ experience must have been in operating computers, providing local area network and client workstation support.

c. Language:

Level IV (Fluent) reading, writing and speaking ability in English and French is required.

III. EVALUATION AND SELECTION FACTORS

Candidates will be evaluated and ranked based on the following selection criteria:

Technical  knowledge  50%

• Managing the Active directory of Windows  Server 2008 and the Exchange Server 2010
• Ability to manage the Symantec 2015 for daily back up
• Manage the IT asset of inventory ( developing  a data base)
• Ability to design and configure  building Network 
• Ability to manage the video conferencing system
• Imaging computers 
• Able to configure android and iOS device for mail flow 
• Provide  a class training in Google Apps  ( Gmail, Google Drive and others)
• Ability to work with Procurement office in Procuring IT equipment

Security (Network, PC, Printer)   30%

• Manage the Cisco Switches and router  by implementing  the Port security 
• Ability to configure , install  and secure the network  printers
• Install Anti-Virus in laptop / Computer for Security 
• Able to configure a computers network for a training propose
• Ability to install security patches in  computers being vulnerable in the Network  

Communication (Telecom, BPX, VoiP, VSAT, wireless Network) 20%

• Able to Manage the Siemens PBX and telephone network
• Troubleshooting / managing  the VSAT
• Ability the Manage and configure wireless network
•  Able to manage the VoiP system 

IV. PRESENTING AN OFFER

1. Eligible Offerors are required to complete and submit the offer form- DS-174 Application for U.S. Federal Employment along with a cover letter and a CV written in English.
The DS-174 Application form can be found in the US embassy website https://cd.usembassy.gov/embassy/jobs/job-opportunities/

2. Offers must be received by May 16, 2018 at 17.00 via email to usaidhrkinshasa@usaid.gov .

3. To ensure consideration of offers for the intended position, Offerors must prominently reference the Solicitation number in the offer submission.

V. LIST OF REQUIRED FORMS FOR PSC HIRES

Once the Contracting Officer informs the successful Offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms:

1. Authorization for release of information

VI. BENEFITS/ALLOWANCES

The incumbent will benefit from following benefits and allowances: Housing, Transportation, 
Meals, Family, and Miscellaneous; 13th and 14th month bonuses; annual and sick leave and medical coverage

VII. TAXES

The employees are responsible for calculating and paying local income taxes.  The U.S. Mission does not withhold or make local income tax payments.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs

USAID regulations and policies governing CCN/TCN PSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix J, “Direct USAID Contracts With a Cooperating Country National and with a Third Country National for Personal Services Abroad, “including contract clause “General Provisions,” available at https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf .

2. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms .

3. Acquisition & Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs .

4. Ethical Conduct.  By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635.  See https://www.oge.gov/web/oge.nsf/OGE%20Regulations .